Privacy Policy

Privacy Policy

Stem Cell Malaysia (Managed by Empression Co., Ltd.) (hereinafter referred to as “the Company”) provides information related to global healthcare and regenerative medicine. As we handle personal information of customers and employees, the Company has established this Privacy Policy in accordance with our Code of Ethics and personal information management system to ensure responsible and secure handling of data.

1. Basic Policies
  • The Company specifies the purpose of use of personal information as clearly as possible and handles it appropriately within the scope necessary to achieve that purpose.
  • Personal information is collected lawfully and appropriately.
  • Personal information will not be shared with third parties without the individual’s consent.
  • The Company takes appropriate measures to prevent unauthorized access, leakage, loss, or damage of personal information.
  • Efforts are made to keep personal information accurate, complete, and up to date.
  • The Company complies with all applicable laws and regulations related to data protection.
  • A dedicated contact point is established to respond promptly to complaints and inquiries regarding personal data.
2. Definition of Personal Information

“Personal information” refers to any data that can identify an individual, such as name, address, phone number, email address, or school name. It also includes data that may identify an individual when combined with other information.

3. Purpose of Use
  • Sending notifications and information related to our services
  • Temporary data backup related to service operations
  • Communication with users who agreed to participate in surveys or interviews
  • Responding to inquiries and feedback
  • Verifying member identity and providing member-only services
  • Sharing information with partner companies (only with user consent)
  • Managing applications for interviews or case studies
  • Sending newsletters or updates to seminar attendees
4. Voluntary Nature of Providing Information

If the required fields are not completed, certain services may not be available.

5. Provision to Third Parties

Personal information will not be shared with third parties without the user’s consent, except in the following cases:

  • When required by law or authorized organizations (courts, police, etc.)
  • When necessary to protect public health or child development
  • When cooperating with government authorities in legal duties
  • When required to protect life, body, or property
  • When a merger or business transfer occurs, within the same purpose of use
6. Disclaimer Regarding Third-Party Access

The Company is not responsible for the acquisition of personal data by third parties in the following cases:

  • When users voluntarily disclose their information to third parties
  • When users can be identified from information they post themselves
7. Outsourcing

The Company may outsource part or all of its personal data processing to external service providers. In such cases, the Company remains responsible for ensuring proper handling of personal data.

8. Statistical Data Use

Non-identifiable statistical data may be created and used freely by the Company for analytical or business improvement purposes.

9. Requests for Disclosure, Correction, or Deletion

Users may request disclosure, correction, addition, deletion, suspension of use, or suspension of provision to third parties regarding their personal information by contacting:

Email: info@cs-stemcell-malaysia.com

10. Accuracy of Data

The Company strives to process personal data accurately, but users are responsible for providing correct and up-to-date information.

11. Sensitive Personal Information

The Company does not collect sensitive personal information such as:

  • Beliefs, religion, or ideology
  • Race, ethnicity, disability, or criminal record
  • Political opinions or labor union membership
  • Health or sexual information
12. Data Security Management

Appropriate technical and organizational security measures are implemented to prevent unauthorized access, loss, misuse, or alteration of personal information. All data is securely stored and inaccessible to unauthorized persons.

13. Cookies and Behavioral Information

The Company uses cookies and similar technologies (e.g., JavaScript) to improve user experience, deliver relevant content, and analyze usage. These do not contain any personally identifiable information.

14. Data Controller

Empression Co., Ltd.

15. Contact Information

Email: info@cs-stemcell-malaysia.com

16. Policy Updates

This Privacy Policy may be revised as necessary to comply with laws or improve operations.
Updated: October, 2025

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If you have any questions about stem cell treatments, feel free to reach out to us anytime!
Our consultants and counselors are here to help.

Contact With Us!

Address:
Empression Co., Ltd
Office Suite 1638
Level 16(A), Main Office Tower,
Financial Park Complex Labuan
Jalan Merdeka
87000 Labuan F.T, Malaysia

Support mail: info@cs-stemcell-malaysia.com

Opening Hours: Mon -Fri: 9:00am – 5:00pm

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